Privacy Policy

Last updated: February 23, 2023

This Privacy Policy describes our policies and procedures. Collecting, using and disclosing your information when you use the Service. It tells you about your privacy rights and how the law protects you.

We use your data to provide and improve the Service. By using the Service, you agree to this Privacy Policy's collection and use of information. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For this Privacy Policy:

• This means a unique account is created to access our Service or parts of our Service.

• It means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

• (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Elevator Maintenance Company)

• These are small files placed on your computer, mobile device, or any other device. By a website, containing the details of your browsing history on that Website, among its many uses.

• Refers to: South Africa

• means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Refers to the Website.

• A service provider is any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party social media service refers to any website or social network website through which a user can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Refers to Elevator Maintenance Company, accessible from https://www.elevatorcompany.co.za/.

• Means the individual accessing or using the Service, the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Data

Types of Data Collected

Personal Data

While using Our Service, we may ask you to provide us with certain personally identifiable information. This can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

Usage Data

Our website automatically collects Usage Data when you access the Service.

This information may include your IP address, browser type and version, pages visited, dates and times of visits, time spent on individual pages, device identifiers and other diagnostic details.

When browsing on a mobile device, additional technical information may be collected, including the device type, unique device ID, mobile operating system and mobile browser. Information transmitted by your browser when accessing the Website may also be recorded.

Information from Third-Party Social Media Services

The Company allows you to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google

• Facebook

• Twitter

• LinkedIn

Suppose you decide to register through or otherwise grant us access to a Third-Party Social Media Service. In that case, we may collect Personal Data already associated with your Third-Party Social Media Service account, such as your name, email address, activities or the contact list associated with that Account.

You may also share additional information with the Company through your Third-Party Social Media Service account. Suppose you provide such information and Personal Data during registration or otherwise. In that case, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

Cookies and similar tracking technologies help us understand how visitors interact with our Service. They allow certain information to be stored. These technologies include scripts, tags and web beacons that support website analytics, performance monitoring and service improvements.

The tracking technologies used on the Website may include the following:

• Cookies or Browser Cookies: Small files stored on your device can help remember browsing information. Your browser settings allow you to refuse cookies or receive notifications when they are being sent. However, disabling certain cookies may limit some Website functionality.

• Web Beacons: Small electronic files, sometimes called pixel tags or clear GIFs, may be included on certain webpages or in emails. These tools help measure page visits, email engagement and website performance.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile Device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide you with services available through the Website and enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have asked for cannot be provided, and We only use these Cookies to offer you those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and avoid re-entering your preferences every time you use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including monitoring the usage of our Service.

• To manage your Account: Manage your registration as a service user. Your Data can give you access to different Service functionalities as a registered user.

• For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or any other contract with us through the Service.

• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide you with news and offers: To provide you with news, special offers and general information about other goods, services and events we offer similar to those you have already purchased or enquired about unless You have opted not to receive such information.

• To manage your requests: To attend to and manage your requests for us.

• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.

Sharing Your Personal Information

We may share your personal information in the following situations:

• With Service Providers: We may share your data with Service Providers to monitor and analyze the use of our Service and contact you.

• For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or companies that we control or are under common control.

• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.

• With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

• With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

Personal Data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy. Certain records may need to be kept for longer periods to meet legal obligations, resolve disputes or enforce agreements and policies.

Usage Data is generally retained for internal analysis over a shorter period. Longer retention may be necessary where the information supports security, service improvements or applicable legal requirements.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally kept for a shorter period, except when this data is used to strengthen the security or improve the functionality of Our Service. We are legally obligated to retain this data for more extended periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers outside your region, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your authority.

Your consent to this Privacy Policy, followed by submitting such information, represents Your Agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and according to this Privacy Policy, and no transfer of Your Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Delete Your Data

You have the right to delete or request that we assist in deleting the Personal Data we collected about you.

Our Service may allow you to delete certain information about you from within the Service.

You may update, amend, or delete your information at any time by signing in to your Account if you have one and visiting the account settings section that allows you to manage Your personal information. You may also contact us to request access to, correct, or delete any personal information you provided.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

Your Data may be transferred if the Company is involved in a merger, acquisition or asset sale. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to Us. But remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and know that Your child has provided Us with Personal Data, please get in touch with Us. Suppose we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent. In that case, we will remove that information from our servers.

If we rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review every site's privacy policy.

We have no control over and assume no responsibility for third-party sites or services' content, privacy policies, or practices.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, services or legal obligations. Any updates will be published on this page, together with a revised “Last updated” date.

Where appropriate, we will notify users of significant changes by email or through a prominent notice on our Website before those changes take effect. Please review this page from time to time to stay informed about how we handle personal information.

Changes become effective when posted on this page, unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: sales@elevatorcompany.co.za

By visiting our website: https://www.elevatorcompany.co.za/